Homelessness Primary Care Access Program

RFP-2526-05 

Applications close: 5pm, Friday 7 November 2025

Background

COORDINARE is investing in services that improve access to primary healthcare for people experiencing or at risk of homelessness in Southern NSW. Previous investments have supported mobile primary care clinics in Wollongong and Nowra, with the current focus shifting to the Southern NSW region where service gaps and rising rates of homelessness – exacerbated by events such as the 2019 Black Summer fires and the COVID-19 pandemic have been identified.

People experiencing homelessness in Southern NSW face significant barriers to accessing healthcare. This includes geographic isolation, lack of service integration, stigma, and social determinants such as financial hardship. In regional and rural areas, the complexity of homelessness required place-based, collaborative solutions. 

Grant details 

This Request for Proposal (RFP) seeks to identify a provider to lead the design of a flexible, sustainable model of primary care for people experiencing or at risk of homelessness in Southern NSW. This includes following Local Government Areas (LGAs): Eurobodalla, Bega Valley, Snowy Monaro, Queanbeyan-Palerang, Goulburn Mulwaree, Yass Valley and Upper Lachlan Shire. The model should respond to local needs and integrate with existing services. 

The objective of this RFP is to: 

  • Commission a provider to lead the co-design of a model to support access to primary health care tailored to the regional context.
  • Identify and support services for people experiencing homelessness where there is demonstrated physical, geographic or other barriers to access primary healthcare services.
  • Improve access to primary healthcare services for people experiencing homelessness, with a focus on service integration, stakeholder collaboration, and sustainability.
  • Promote coordination between services at a local level and support the provision of effective care that integrates with individuals’ usual primary care provider, or support links to engaging with a regular provider.
  • Pilot the service in one or more regions of Southern NSW up to December 2026. 

A total of up to $233,000 (ex GST) will be dispersed through this initiative. Funding will be divided in two (2) stages, with funding released to the successful provider as follows: 

Stage 1 – Service Design Phase: 

  • Duration: Approximately 5–8 months
  • Funding Allocation: $83,000
  • Purpose: Co-design and development of the service model. 

Stage 2 – Service Pilot Phase* (subject to service design acceptance and approval) 

  • Duration: Approximately 6–8 months
  • Funding Allocation: $150,000
  • Purpose: Implementation and piloting of the designed service. 

Please note: Interested providers must use the COORDINARE TenderLink Portal to register themselves and apply for this opportunity through the online application form.

Important documents
Timeline
RFP opportunity released 8 October 2025 Completed

Industry Briefing and Q&A session - please RSVP at Industry Briefing Webinar to register. A meeting invite will be sent to you after registration.  

 12pm - 12.30pm, 16 October 2025 Ongoing
Closing date and time for applications - late applications will not be accepted 5pm, 7 November 2025 Ongoing
Shortlisting November 2025 Ongoing
Clarification / negotiation November 2025 Ongoing
Funding awarded November 2025 Ongoing
Contracts start Late November 2025 Ongoing
How to apply

Applications close at 5pm AEST, Friday 7 November 2025.

Responses to this RFP must be submitted via TenderLink. 

You will need to register on the site before you can access the proposal portal to apply for this funding opportunity. 

Questions / clarifications

All questions about the RFP process or content can be submitted anonymously via the online forum following registration on TenderLink.

If you have issues with TenderLink access, please refer to Attachment 3 - TenderLink user guide.